Hostess
Accor · Sharm El Sheikh
وصف الوظيفة
About the role
Join the Novotel Sharm El Sheikh team as a Hostess and become part of Accor’s global hospitality family. You will be the first friendly face guests encounter, ensuring a warm and professional welcome throughout their stay.
Key responsibilities
- Report for duty on time, fully uniformed and adhering to appearance standards.
- Provide professional, friendly, and warm service to all guests.
- Maintain up‑to‑date knowledge of menus, beverage lists, and hotel promotions.
- Handle cash and non‑cash transactions, prepare shift end reports, and safely deposit monies.
- Operate all outlet equipment, including the Micros POS system.
- Participate in pre‑shift, weekly, and monthly meetings to improve guest experience.
- Follow health, safety, sanitation, and recycling procedures.
- Support colleagues across other outlets and perform miscellaneous duties as directed by management.
Required profile
- Outstanding guest service skills with a polished professional presentation.
- Excellent verbal and written communication in English; Russian language proficiency is a plus.
- Guest‑oriented, vibrant personality with genuine enthusiasm for assisting people.
Required skills
- Proficiency with the Micros POS system.
What we offer
- A supportive, caring work environment that encourages personal and professional growth.
- Opportunities to explore career paths within Accor’s worldwide network of hotels and restaurants.
- Access to exclusive employee benefits and recognition programs.
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Accor
Sharm El Sheikh