Host/Hostess – Full‑time Front‑of‑House Role
Lebnani Snacks · Le Caire
وصف الوظيفة
About the role
Lebnani Snacks is seeking a friendly and professional Host/Hostess to join its Cairo restaurant team. This full‑time, on‑site position is the first point of contact for guests, ensuring a warm welcome and a smooth dining experience from reservation to seating.
Key responsibilities
- Greet guests with a courteous and welcoming attitude.
- Manage reservations and walk‑in seating using the restaurant’s booking system.
- Escort patrons to their tables and communicate any special requests to the service team.
- Answer phone inquiries, provide accurate information, and handle reservation calls.
- Maintain clear communication with kitchen and floor staff to ensure efficient table turnover.
- Monitor the dining area to uphold a pleasant atmosphere and address any guest concerns promptly.
Required profile
- Strong interpersonal and communication skills.
- Experience handling reservations and scheduling in a hospitality setting.
- Excellent phone etiquette and ability to multitask in a fast‑paced environment.
- Friendly demeanor with a focus on delivering outstanding customer service.
- Fluency in English; Arabic proficiency is a plus.
- Previous experience in restaurants or hospitality is preferred.
Required skills
- English language proficiency.
- Arabic language proficiency (optional).
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Lebnani Snacks
Le Caire