Host/Hostess – Full‑time Front‑of‑House Role

About the role

Lebnani Snacks is seeking a friendly and professional Host/Hostess to join its Cairo restaurant team. This full‑time, on‑site position is the first point of contact for guests, ensuring a warm welcome and a smooth dining experience from reservation to seating.

Key responsibilities

• Greet guests with a courteous and welcoming attitude.
• Manage reservations and walk‑in seating using the restaurant’s booking system.
• Escort patrons to their tables and communicate any special requests to the service team.
• Answer phone inquiries, provide accurate information, and handle reservation calls.
• Maintain clear communication with kitchen and floor staff to ensure efficient table turnover.
• Monitor the dining area to uphold a pleasant atmosphere and address any guest concerns promptly.

Required profile

• Strong interpersonal and communication skills.
• Experience handling reservations and scheduling in a hospitality setting.
• Excellent phone etiquette and ability to multitask in a fast‑paced environment.
• Friendly demeanor with a focus on delivering outstanding customer service.
• Fluency in English; Arabic proficiency is a plus.
• Previous experience in restaurants or hospitality is preferred.

Required skills

• English language proficiency.
• Arabic language proficiency (optional).