Senior Sales Operations Administrator

About the role

The Senior Sales Operations Administrator ensures that sales processes run smoothly across the organisation. Acting as the main operational liaison for the sales team, you will coordinate with finance, logistics, procurement, HR and other units to keep sales activities on track and data accurate.

Key responsibilities

• Oversee daily sales operations and coordinate requests between sales and internal departments.
• Track approvals, pending requests and follow up on delays, escalating when necessary.
• Prepare, analyse and maintain sales reports, dashboards, trackers and operational records.
• Support the sales team in resolving operational issues that could affect the sales cycle.
• Organise cross‑functional meetings, capture action items and ensure deadlines are met.
• Identify process inefficiencies, recommend improvements and help implement enhancements.
• Ensure compliance with company policies, procedures and internal controls.
• Provide regular operational updates and reports to management.

Required profile

• Minimum 5 years of experience in sales operations or a similar administrative role.
• Strong analytical and organisational abilities with a detail‑oriented mindset.
• Excellent stakeholder management and communication skills.
• Proven ability to manage multiple priorities independently.

Required skills

• Reporting and data management
• ERP systems
• Microsoft Office Suite
• CRM systems
• Dashboards and data visualization