About the role We are looking for a motivated Call Center Agent to handle inbound customer interactions for an outsourced service environment. You will use scripts and service guidelines to deliver fa...

About the role The CX Escalation Specialist will own customer support tickets from creation to resolution, ensuring a fast, accurate and professional experience for both buyers and sellers on Soum’s m...

About the role The High Value Manager will lead and manage the customer care functions of a busy call centre. The role is responsible for the day‑to‑day operation, ensuring excellent customer service,...

About the role Centro is seeking a proactive Spanish Team Lead to oversee a group of customer service agents. You will be responsible for driving performance, ensuring quality, and fostering a positiv...

About the role As a Support & Operations Specialist you will act as the bridge between Amazon Freight and its external customers, ensuring smooth information flow and rapid issue resolution. The role...

About the role We are looking for a motivated Quality Monitoring Intern to join our Customer Experience (CX) team. You will support the monitoring of customer interactions across multiple channels, he...

About the role The CRM Executive will drive initiatives that enhance the overall customer experience, boost satisfaction and increase retention. Working closely with cross‑functional teams, you will s...

About the role Mortgage Cadence is seeking a Support Analyst to be the first point of contact for users of its Mortgage Cadence Platform (MCP). You will help borrowers and internal users resolve techn...

About the role The Sorani Kurdish Speaker will join MICO WORLD’s customer support team in Cairo, providing real-time assistance to Sorani-speaking users of the company’s social entertainment applicati...

About the role DiDi Global Inc. is looking for a CX & Relationship Intern to support the Customer Experience and Service teams operating in Egypt, Australia and New Zealand. The role will act as a lia...

About the role The Sales CSR – Preseller supports the sales development process by reviewing customer performance, stock levels and promotional guidelines, and presenting tailored order suggestions. Y...

About the role The Shopping Experience Assistant works in IKEA’s Smaland play area at Cairo Festival City, delivering a safe and enjoyable environment for children and a friendly experience for their...

About the role We are looking for a dedicated Call Center Agent to join our team. In this position you will manage both inbound and outbound customer calls, provide accurate information about our prod...

About the role The Senior Sales Associate will lead the customer journey in a luxury boutique, delivering the brand story and driving sales through personalized service. This role combines deep produc...

About the role We are looking for a Client Relations Representative to act as the main point of contact between our customers, the development team and TAQA. The role involves managing invoicing, hand...

About the role The Client Experience Coordinator is the front‑line ambassador of our showroom, ensuring every visitor enjoys a personalized and seamless journey from the first greeting through post‑sa...

About the role The Call Center Team Leader will guide a front‑line team to deliver high‑quality customer service while meeting key performance indicators and service level agreements. You will be resp...

About the role Iqor is seeking a dynamic Trainer to lead and develop a team of customer service representatives working in collections, retention and telesales. The role focuses on delivering high‑imp...

About the role We are looking for an Insurance Complaints Officer to manage customer complaints from receipt through investigation, resolution and closure. The role ensures timely, fair and compliant...

About the role SOKNA is a fast‑growing start‑up that modernises funeral services in Egypt. As a Field Director you will be the frontline representative at partner hospitals, supporting families during...