Sales Operations Specialist

About the role

Ingram Micro, a global technology company serving the IT sales channel, is looking for a Sales Operations Specialist in Cairo. The role sits at the heart of the sales organization, turning data into business insights, streamlining processes and enabling sales teams to reach their goals. It suits someone who enjoys solving operational challenges, driving continuous improvement and working with stakeholders across the business.

Key responsibilities

• Drive sales operations activities such as pipeline management, sales performance reporting, forecasting support and process governance.
• Develop, maintain and improve dashboards, reports and KPIs that show business performance and sales productivity.
• Work closely with sales leaders, vendor management teams, finance and customer support to optimise workflows and solve business challenges.
• Analyse sales trends, customer activity and performance metrics to find opportunities and recommend process improvements.
• Support sales enablement by keeping data accurate, maintaining reporting tools and improving efficiency across the sales lifecycle.
• Help run sales incentive programs, track performance and share operational best practices.

Required profile

• Experience in Sales Operations, Sales Administration, Business Analysis, Revenue Operations, Reporting or a similar commercial support function.
• Proven ability to analyse data, spot insights and turn findings into actionable recommendations.
• Ownership, accountability and sound judgment when managing priorities and solving operational issues.
• Ability to build relationships with cross-functional stakeholders at all levels.

Required skills

• High proficiency in Microsoft Excel.
• Comfortable with CRM systems, reporting platforms and large datasets.

What we offer

• A global technology leader shaping digital transformation and cloud-driven business.
• Experienced colleagues in a collaborative, growth-oriented environment.
• Exposure to strategic sales initiatives, business analytics and regional commercial operations.
• Learning, development and career growth opportunities.