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About the role Tactful is seeking a Level 1 Technical Support Engineer to be the first line of assistance for its global customers. Working in a hybrid setting, you will ensure timely resolutions and...

Le Caire
Jira Service Management Zendesk Freshdesk
1 month ago Apply

About the role We are looking for a Senior Customer Service Manager to own and elevate support for a portfolio of high‑volume EdTech applications serving hundreds of thousands of US students. This rem...

Help Scout Zendesk Gorgias Remote
1 month ago Apply

About the role We are seeking enthusiastic, customer‑focused Operations Support Associates to join Tech Mahindra Egypt’s growing team. The role blends voice and non‑voice interactions, ensuring seamle...

Gizeh
CRM ticketing tools
1 month ago Apply

About the role Mamo is looking for a Technical Support Specialist to help merchants troubleshoot payment‑related issues. You will investigate problems across payments, APIs, and integrations, turning...

Le Caire
APIs Integrations
2 months ago Apply

About the role Horizon Operation & Management is seeking a full‑time Customer Service Manager to lead service operations for facility construction and urban management projects in Cairo. You will ensu...

Le Caire
customer service platforms reporting tools
3 months ago Apply

About the role We are seeking a Customer Service Specialist to join Nestlé Business Solutions’ Customer Relationship Center for the premium Nespresso brand in Cairo. The role is full‑time and hybrid,...

Le Caire
3 months ago Apply

About the role Artsy Silver is seeking a dynamic Customer Service Team Leader to drive excellence across all customer touchpoints. You will lead a dedicated team, ensuring high‑quality service and con...

Qesm El Sheikh Zaid
3 months ago Apply

Customer Engineer

Open (YC W24)

About the role We are looking for a Customer Engineer to act as the technical bridge between enterprise customers and the OpenOpen.cx AI‑native support platform. In this hands‑on role you will work di...

Node.js TypeScript AI agents
3 months ago Apply

About the role Overjet is the world‑leader in dental AI, delivering a SaaS platform that helps dentists identify patient needs and explain treatments with AI visualisations. We are looking for a Techn...

Le Caire
Remote
3 months ago Apply

About the role We are looking for a Service‑Oriented Software Integration & Support Engineer to deliver high‑quality customer support and seamless software integrations for enterprise clients. You wil...

Le Caire
software integration technical support enterprise software environments
3 months ago Apply

About the role Join Lesaffre Egypt’s Supply Chain Department as a Customer Service Intern. You will assist the team in handling French‑speaking customers across Africa, gaining hands‑on experience in...

Qesm El Sheikh Zaid تدريب
3 months ago Apply

About the role We are seeking a proactive Community Support Specialist to join our fintech team. In this role you will be the primary point of contact for our clients and investors, delivering timely...

Maadi
Excel CRM systems Social media platforms
3 months ago Apply

About the role We are looking for a Tech Support Engineer to join AVEVA’s Cairo team. In this hybrid position you will deliver post‑sales product support, training and consultancy for our industrial s...

Cairo دائم
1 week ago Apply

About the role AlgoSec is seeking a Technical Support Engineer to join its global support team from Egypt. You will assist customers, partners and sales engineers with product installation, operation...

Linux/UNIX Checkpoint Cisco
1 week ago Apply

About the role RSA Security is seeking a self‑motivated Technical Support Engineer I to join its fast‑paced IAM team in Egypt. You will provide first‑line assistance to customers, diagnosing and resol...

Relational Databases IAM concepts Active Directory
1 week ago Apply

About the role The Customer Facing Specialist will act as the primary liaison between our customers, sales teams and internal operations. You will ensure master data accuracy, monitor order processing...

ERP system JIT MRP systems
2 weeks ago Apply

About the role We are looking for a Customer Experience & NPS Specialist to own the Net Promoter Score ecosystem and drive data‑backed improvements across the customer journey at Etisalat Egypt. The r...

Cairo
Excel Google Sheets PowerPoint
2 weeks ago Apply

About the role The Customer Service Team Lead will oversee the daily performance of the customer service team in Cairo, ensuring high‑quality support across all channels. You will coordinate tasks, ha...

Cairo
Microsoft Office
3 weeks ago Apply

About the role As a Support & Ops Specialist for Amazon Freight, you will act as the primary liaison between Amazon’s freight network and external customers, ensuring smooth information flow and rapid...

Le Caire
Microsoft Office
3 weeks ago Apply

About the role Fawate​rak, a fast‑growing digital payments platform in Egypt, is looking for a Technical Support Specialist to join its Giza office on a hybrid basis. You will work directly with merch...

Giza
HTTP responses Online payment flows Webhooks
1 month ago Apply